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Weddable Terms of Sale

*Draft pending legal review. Version 2026-10-26.*

1. What you buy

What you buy is kept in your Weddable account (your email) and is activated in the program when you link it. There is no physical delivery.

• License (one-time payment): use of the program with no end date, 30 hours of analysis and one year of updates. After that, updates are optional (annual renewal); without them the program keeps working on the latest version you have.
• Season (monthly or yearly subscription): use of the program while the subscription is active, 10 hours of analysis per month accumulating up to 120 hours (or 120 hours per year on the yearly payment) and discounted bundles. It renews automatically until you cancel it from your customer area; the cancellation takes effect at the end of the paid period. If you buy the License, what you paid for the Season is credited (up to the price of the License) and the subscription is cancelled at the end of the period.
• Hour bundles: additional analysis hours for those who have the License or the Season. They don't expire.

Hours are spent only the first time the program analyzes each video, according to its length. Re-analyzing it, editing or exporting doesn't spend hours. If you leave the Season without having a License, your hours are kept and you can use them when you have a plan again.

2. Price and taxes

Prices are shown excluding VAT. The VAT or equivalent tax that applies in your country is calculated and added at checkout, and the total appears on the payment screen before you confirm. Payments are processed by Stripe through Stripe Managed Payments: Stripe acts as the authorized seller (merchant of record), collects the tax and issues the invoice or receipt, which you receive by email.

3. Try before you buy

When you create your account you receive, once, 10 hours of analysis with all features, with no card. After that you can continue on the Free plan (with limits) or choose a plan. We recommend trying it before buying.

4. Right of withdrawal

In addition to what the law says, we refund your money if you ask within 14 days of purchase; the hours from that purchase are removed from your account. If you are a consumer in the European Union, you have 14 days from purchase to withdraw. If at checkout you request immediate access to the key and acknowledge that you thereby lose the right of withdrawal once the digital content has been delivered, that right ends at the moment of delivery. This consent will be expressly requested during the payment process.

5. Warranty and conformity

The program must work as described. If it has a lack of conformity, you have the right to have it corrected, to a price reduction or to termination of the contract, according to the applicable consumer law. Write to [email protected] and we will resolve it.

6. Updates and support

The License includes one year of updates; the Season, all of them while it is active. Support is provided by email at [email protected].

7. Complaints

Write to [email protected] and we will reply as soon as possible. You can also go to the consumer bodies of your country.

8. Governing law

Spanish law, without prejudice to the mandatory consumer rules of your country of residence.